Frequently Asked Questions

To make a purchase on tashkila.com, start by creating an account. Just click on ‘Login’ and enter your details. Registering an account not only speeds up checkout but also lets you save multiple shipping addresses, track your orders, and enjoy other exclusive benefits.

Local Delivery

We aim to deliver your orders within 3 working days with a flat rate of SGD4.50 islandwide. 

We are not able to set a specific timing or allocated time frame at the moment. Our courier will call/sms to give a heads-up should no one to receive the parcel and SMS tracking will be sent prior to delivery. Delivery is done on weekdays office hours only. 

No Delivery Zones
Due to restrictions and limitations, we apologise that we are not able to make deliveries to the following areas in Singapore:

  • Jurong Island

  • Tuas Link

  • Changi Cargo

  • Country Clubs

  • Army Camps

  • Seletar Aerospace

  • Off-shore Islands such as Pulau Ubin

  • Turf Club Avenue

  • Sentosa

  • Singapore Prison Quarters

  • Airbase and Airport sites

  • SATS Inflight Catering Centre 1

  • ST Kinetics

  • Shipyards

  • Hospitals

  • Powergrid

 

We ship worldwide using various reliable couriers. Customers are able to opt for their preferred courier and lead time upon check-out. Cost varies on these options. How to calculate? Customer are able to check the cost at check-out page as the prices varies on the preferred options selected.